Tour Manager · New York, NY
Scott MacScott CTM
Thirty-plus years of tours that simply work. Detail-obsessed logistics, a performer's microphone, and the calm of someone who has already seen the coach break down — and fixed it before the group noticed.
- Years touring
- 30+
- Countries
- 50+
- Days on the road
- 5,000+
- Lead guide, 4-coach tour
- ×10 yrs
Why a Certified Tour Manager
The tour is only as good as the person in the front seat.
A CTM is accredited the way a ship's captain is licensed — Scott was in the first class ever certified by Breda University of the Netherlands, and later chaired the profession's oldest international association. Operators hire him when a program can't afford to go wrong: multi-coach student tours, VIP groups, expedition itineraries from the Galápagos to the Middle East.
Experience · The Route
Thirty years, read like an itinerary.
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1990 — PRESENT
Chief · The Travels LLC
Founder. Creating, organizing, and guiding educational tours to US standards for 35 years — including group tours and cruises to mainland Ecuador and the Galápagos.
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1994 — 1998
The early road years
Student program coordinator for 200 international students (Buffalo), five-star concierge in Taipei, motorcoach ski-weekend manager in New York. The apprenticeship of a thousand headcounts.
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1998 — 2003
Tour Director · EF Education First
Profiled in EF's national and international marketing as their ideal Tour Director. Led coast-to-coast, national-park, Canada, and Puerto Rico itineraries — and trusted with EF's most important clients in New York after 9/11.
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1999 — 2013
Chairman · IATM
Chaired the International Association of Tour Managers — the world's oldest professional body for tour managers and guides — for 12 years, founding the Green Guide Alliance and the World Guide Summit in Ecuador.
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2004 — 2015
Course Leader · WorldStrides
Wrote the “Discoveries” curriculum for the course-leader team and served as lead guide on the company's largest multi-coach tours — reliably fronting a four-coach, seven-day program for ten years. Earned teaching accreditation.
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2016 — PRESENT
Founder · Hamilton Live! Tour
Personifies Alexander Hamilton on a walking tour of Colonial Manhattan — history delivered in the first person, from Kings College to the ratification of the Constitution.
Credentials · Stamped & Sealed
Licenses, languages, and letters after the name.
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Certified Tour Manager (CTM)
Breda University of the Netherlands — among the first class ever awarded the designation.
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Licensed Tour Guide × 3
New York City · Washington, DC · Colonial Williamsburg, VA.
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Accredited Teacher & Curriculum Writer
Guided educational tours built to US standards of education.
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Languages
Spanish (professional working) · Chinese (elementary) · Latin (limited working).
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Regions
Expert guide across North & South America (incl. Galápagos); qualified in Europe and the Middle East.
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Published & Featured
Author of “Tour Managing in the Digital Age”; featured in travel trade press and international operator marketing.
Beyond the road
Off duty, still moving.
- Organized SKYRIDE USA, a 5,000-mile bicycle & skydiving charity tour — the first tour ever blogged in real time (1997)
- Built the first GPS system showing coach passengers their live position on board (1998)
- Designed, engineered, and built his own house
- Triathlete · rock climber · expert skydiver · master scuba diver · offshore sailing captain
Contact · Book Scott
Tell me about your tour.
Operators, schools, and groups: describe the program — dates, group size, destinations — and you'll hear back within a day.